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SupportBot is a Mastodon bot built in the Polybot framework to help have one point of contact for instance users to contact for support.

Features

  • Upon receiving a mention from an admin the bot will publicly post the message
  • If a user mentions the bot, then the bot responds tagging all admins

To install dependencies:

pip install -r requirements.python35.txt // If you have python>=3.5

pip install -r requirements.python34.txt // If you have python=3.4

To configure the accounts the bot uses, just run:

python3 supportbot --setup

You'll be guided through authenticating and a config file will be automatically created.

Use the --profile [name] to save and use a specific state/config.

To run the bot:

python3 supportbot