✨ Standardize 'From' Address for Email in dotCMS

[fmontes]

Parent Issue

No response

User Story

Problem Statement

Currently, dotCMS lacks a standardized and configurable system-wide 'From' email address, leading to SMTP failures and inconsistent email practices, such as using fake or system-generated emails like [email protected].

Objectives

• Introduce a new system-wide setting (mail.from-address) to manage 'From' email addresses.
• Remove fake system-generated 'From' addresses and standardize email sending practices across all modules.

User Story

As a system administrator, I want to set a default and valid 'From' email address that is used by all outgoing emails, so that I can ensure reliable email delivery and compliance with SMTP protocols.

Technical Details

• None specific. Relates to general email configuration protocols and SMTP compliance.

Potential Challenges

• Ensuring compatibility and non-disruption with existing configurations.
• Migration for systems with extensively customized email settings.

Impact on Existing Features

All existing functionalities utilizing the 'From' email address will be standardized to use the new system-wide configuration, enhancing consistency and reducing the chance of SMTP rejections.

Acceptance Criteria

• A new system-wide setting,mail.from-address, is introduced and configurable.
• All outgoing emails from dotCMS (like password resets, workflow notifications) use themail.from-address if no other valid 'From' address is provided.
• Removal of fake or system-generated 'From' email addresses (e.g., [email protected]) for all outgoing emails.
• The 'From' address setting follows the conventions of other existing email protocols in dotCMS (e.g., mail.smtp.from-address).
• There are no SMTP relay restrictions failures using the new default 'From' address.

Proposed Objective

Please Select

Proposed Priority

Please Select

External Links... Slack Conversations, Support Tickets, Figma Designs, etc.

N/A

Assumptions & Initiation Needs

• Current installations will need guidance on migrating to new email settings without disrupting existing configurations.
• Documentation updates to reflect the new configuration approach.

Quality Assurance Notes & Workarounds

• Thorough testing to ensure that the new setting does not interfere with existing "From" address settings where explicitly defined.

Sub-Tasks & Estimates

No response