getAccumulatedCounts responds with error code 2005 - The requested CGI method was not found

[tbean79]

I've been able to use the getAccumulatedCounts method to great effect with an AXIS Q3536-LVE camera running Object Analytics v1.17.30, like so:

POST https://<addr>/local/objectanalytics/control.cgi
Request

{
  "apiVersion": "1.6",
  "method": "getAccumulatedCounts",
  "params": {
    "scenario": <scenarioNum>
  }
}

Response

{
    "apiVersion": "1.6",
    "context": "",
    "data": {
        "resetTime": "<resetTime>",
        "timestamp": "<timestamp>",
        "total": 232,
        "totalHuman": 232
    },
    "method": "getAccumulatedCounts"
}

but I'm not getting the same result with an AXIS P3265-V camera running on different firmware with Object Analytics v1.1-5. The response gives the error code 2005 with the explanation "The requested CGI method was not found".

Request

{
  "apiVersion": "1.3",
  "method": "getAccumulatedCounts",
  "params": {
    "scenario": <scenarioNum>
  }
}

Response

{
    "method": "getAccumulatedCounts",
    "apiVersion": "1.3",
    "context": "",
    "error": {
        "code": "2005",
        "message": "The requested CGI method was not found"
    }
}

Other methods work on this same camera as expected: getConfigurationCapabilities, getConfiguration, getSupportedVersions, and getOccupancy. I'm wondering if because it is a different analytics version or VAPIX API version, whether getAccumulatedCounts is not an available method. Is there an alternative I should be using instead?

[github-actions[bot]]

This automatically generated reply acts as a friendly reminder.

Answers to your questions will most often come from the community, from developers like yourself. You will, from time to time, find that Axis employees answers some of the questions, but this is not a guarantee. Think of the discussion forum as a complement to other support channels, not a replacement to any of them.

If your question remains unanswered for a period of time, please revisit it to see whether it can be improved by following the guidelines listed in Axis support guidelines.

[rocky-ji]

Some API need higher OS version to get supported. So try upgrage the camera OS to latest OS.

[tbean79]

So even if object analytics currently allows me to create scenarios, draw crosslines, and toggle triggering objects...

That doesn't necessarily mean that the counts of objects going over that line is being tracked by these older OS cameras?

[rocky-ji]

The object should be counted, but the http API is not there in older OS.

AOA keeps adding new feature or API support in new OS, so if some features are supported in newer OS, you have to upgrade to newer OS.

I think models support AOA should always has newer OS available.