iOS (iPhone and AppleTV) 'connection terminated' error #195

Cr0w1ey · 2023-03-05T21:26:22Z

Cr0w1ey
Mar 5, 2023

Is there an existing issue for this?

I have searched the existing issues

Is your issue described in the documentation?

I have read the documentation

Is your issue present in the nightly release?

This issue is present in the nightly release

Describe the Bug

The target application launches (Steam Big Picture) on the PC and the desktop briefly appears on the Moonlight client, but then reports a 'connection terminated' error.

Expected Behavior

Moonlight connects and remains connected

Additional Context

No response

Host Operating System

Windows

Operating System Version

Win11 - 10.0.22621 Build 22621

Architecture

64 bit

Sunshine commit or version

0.18.4

Package

Windows - Winget (Third Party)

GPU Type

Nvidia

GPU Model

Geforce RTX 3080

GPU Driver/Mesa Version

531.18

Capture Method (Linux Only)

N/A

Config

vt_software = auto
amd_quality = balanced
origin_web_ui_allowed = lan
virtual_sink = {0.0.0.00000000}.{3002fea5-3876-4d53-b93a-0803c2235698}
min_log_level = 2
output_name = \\.\DISPLAY1
dwmflush = enabled
nv_rc = cbr
hevc_mode = 0
nv_tune = ull
vt_coder = auto
amd_preanalysis = disabled
amd_vbaq = enabled
qsv_preset = medium
fps = [10,30,60,90,120,"40"]
nv_coder = auto
adapter_name = NVIDIA GeForce RTX 3080
nv_preset = p4
upnp = disabled
amd_coder = auto
gamepad = x360
qsv_coder = auto
resolutions = [
    352x240,
    480x360,
    858x480,
    1280x720,
    1920x1080,
    2560x1080,
    3440x1440,
    1920x1200,
    3860x2160,
    3840x1600,
    1280x800
]
origin_pin_allowed = pc
amd_usage = ultralowlatency
key_rightalt_to_key_win = enabled
vt_realtime = enabled
amd_rc = vbr_latency

Apps

{
    "env": {
        "PATH": "$(PATH);$(ProgramFiles(x86))\\Steam"
    },
    "apps": [
        {
            "name": "Desktop",
            "image-path": "desktop.png"
        },
        {
            "name": "MoonDeckStream",
            "output": "",
            "cmd": "\"C:\\Users\\<Removed>\\AppData\\Local\\Programs\\MoonDeckBuddy\\bin\\MoonDeckStream.exe\"",
            "image-path": ""
        },
        {
            "name": "Steam Big Picture",
            "output": "",
            "cmd": "",
            "detached": [
                "steam steam:\/\/open\/bigpicture"
            ],
            "image-path": "steam_gamepadui_poster.png"
        },
        {
            "name": "Lost Ark",
            "output": "",
            "cmd": "",
            "detached": [
                "steam steam:\/\/rungameid\/1599340"
            ],
            "image-path": "lostark.jpeg"
        },
        {
            "name": "Hogwarts Legacy",
            "output": "",
            "cmd": "",
            "image-path": "",
            "detached": [
                "steam steam:\/\/rungameid\/990080"
            ]
        }
    ]
}

Relevant log output

[2023:03:05:21:09:43]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:45]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:45]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:45]: Info: Spawning [steam steam://open/bigpicture] in ["C:\Program Files (x86)\Steam"]
[2023:03:05:21:09:45]: Info: steam steam://open/bigpicture running with PID 37652
[2023:03:05:21:09:45]: Info: Executing [Desktop]
[2023:03:05:21:09:45]: Info: CLIENT CONNECTED
[2023:03:05:21:09:45]: Info: 
Device Description : NVIDIA GeForce RTX 3080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00002206
Device Video Mem   : 10067 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16277 MiB
Feature Level      : 0x0000B100
Capture size       : 3440x1440
Offset             : 1920x0
Virtual Desktop    : 5360x1440
[2023:03:05:21:09:45]: Info: Desktop resolution [3440x1440]
[2023:03:05:21:09:45]: Info: Desktop format [DXGI_FORMAT_R16G16B16A16_FLOAT]
[2023:03:05:21:09:45]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Bits Per Color     : 8
Red Primary        : [0.69043,0.303711]
Green Primary      : [0.237305,0.71875]
Blue Primary       : [0.146484,0.0556641]
White Point        : [0.3125,0.329102]
Min Luminance      : 0 nits
Max Luminance      : 426.86 nits
Max Full Luminance : 253.818 nits
[2023:03:05:21:09:45]: Info: Capture format [DXGI_FORMAT_R16G16B16A16_FLOAT]
[2023:03:05:21:09:45]: Info: HDR color coding [Rec. 2020 + SMPTE 2084 PQ]
[2023:03:05:21:09:45]: Info: Color range: [MPEG]
[2023:03:05:21:09:45]: Error: Couldn't acquire Wave Format [0x80070490]
[2023:03:05:21:09:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:55]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:09:57]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:00]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:02]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:04]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:06]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:08]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:10]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:12]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:14]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:16]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:51]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:51]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:51]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:51]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:51]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:53]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:55]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:57]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:10:59]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:01]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:03]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:04]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:04]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:04]: Info: CLIENT CONNECTED
[2023:03:05:21:11:04]: Info: 
Device Description : NVIDIA GeForce RTX 3080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00002206
Device Video Mem   : 10067 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16277 MiB
Feature Level      : 0x0000B100
Capture size       : 3440x1440
Offset             : 1920x0
Virtual Desktop    : 5360x1440
[2023:03:05:21:11:04]: Info: Desktop resolution [3440x1440]
[2023:03:05:21:11:04]: Info: Desktop format [DXGI_FORMAT_R16G16B16A16_FLOAT]
[2023:03:05:21:11:04]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Bits Per Color     : 8
Red Primary        : [0.69043,0.303711]
Green Primary      : [0.237305,0.71875]
Blue Primary       : [0.146484,0.0556641]
White Point        : [0.3125,0.329102]
Min Luminance      : 0 nits
Max Luminance      : 426.86 nits
Max Full Luminance : 253.818 nits
[2023:03:05:21:11:04]: Info: Capture format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:03:05:21:11:04]: Info: SDR color coding [Rec. 601]
[2023:03:05:21:11:04]: Info: Color range: [MPEG]
[2023:03:05:21:11:05]: Error: Couldn't acquire Wave Format [0x80070490]
[2023:03:05:21:11:09]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:09]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:09]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:09]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:09]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:11]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:12]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:12]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:11:12]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:12:48]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:12:48]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:12:48]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:12:48]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:12:49]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:13]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:13]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:13]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:13]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:13]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:15]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:17]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:19]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:20]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:20]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:20]: Info: CLIENT CONNECTED
[2023:03:05:21:14:20]: Info: 
Device Description : NVIDIA GeForce RTX 3080
Device Vendor ID   : 0x000010DE
Device Device ID   : 0x00002206
Device Video Mem   : 10067 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 16277 MiB
Feature Level      : 0x0000B100
Capture size       : 3440x1440
Offset             : 1920x0
Virtual Desktop    : 5360x1440
[2023:03:05:21:14:20]: Info: Desktop resolution [3440x1440]
[2023:03:05:21:14:20]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:03:05:21:14:20]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.69043,0.303711]
Green Primary      : [0.237305,0.71875]
Blue Primary       : [0.146484,0.0556641]
White Point        : [0.3125,0.329102]
Min Luminance      : 0 nits
Max Luminance      : 426.86 nits
Max Full Luminance : 253.818 nits
[2023:03:05:21:14:20]: Info: Capture format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:03:05:21:14:20]: Info: SDR color coding [Rec. 601]
[2023:03:05:21:14:20]: Info: Color range: [MPEG]
[2023:03:05:21:14:20]: Error: Couldn't acquire Wave Format [0x80070490]
[2023:03:05:21:14:22]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:22]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:22]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:22]: Info: /CN=NVIDIA GameStream Client -- verified
[2023:03:05:21:14:22]: Info: /CN=NVIDIA GameStream Client -- verified

Answered by Cr0w1ey

Mar 6, 2023

As suggested by ReenigneArcher - the deviceID on the Virtual Sink device had changed and no longer existed. Updating the id resolved the issue.

View full answer

ReenigneArcher · 2023-03-05T21:55:49Z

ReenigneArcher
Mar 5, 2023
Maintainer

Your apps are setup wrong, as we unfortunately didn't document this very well. There is an in process PR to improve this. Let me know if this helps or not. https://lizardbyte--1000.org.readthedocs.build/projects/sunshine/en/1000/about/app_examples.html

0 replies

Cr0w1ey · 2023-03-06T08:58:29Z

Cr0w1ey
Mar 6, 2023
Author

Could you be any more specific on what I've done wrong please? I tried removing the backslashes (which weren't visible in the Sunshine web interface - the command appeared as 'steam steam://open/bigpicture') and stripped back apps.json to the following (restarting Sunshine) and still get the issue.

{
    "env": {
        "PATH": "$(PATH);$(ProgramFiles(x86))\\Steam"
    },
    "apps": [
        {
            "name": "Steam Big Picture",
            "output": "",
            "cmd": "",
            "detached": [
                "steam steam://open/bigpicture"
            ],
            "image-path": "steam_gamepadui_poster.png"
        }
    ]
}

6 replies

Cr0w1ey Mar 6, 2023
Author

Admittedly, I don't know the syntax to your JSON, but it's trivial enough to drop out a couple of entries - the braces and square brackets equal out.

I didn't modify the environment section at the top, but Steam is installed in Program Files (x86) and, as mentioned in the original issue, launches successfully before Moonlight reports that the connection's been interrupted.

The log shows Steam is launching successfully:

[2023:03:05:21:09:45]: Info: Spawning [steam steam://open/bigpicture] in ["C:\Program Files (x86)\Steam"]
[2023:03:05:21:09:45]: Info: steam steam://open/bigpicture running with PID 37652

ReenigneArcher Mar 6, 2023
Maintainer

the braces and square brackets equal out.

I was referring to removing the \.

Steam is installed in Program Files (x86)

Sorry, I missed that it successfully launches Steam the first time I read this.

What device does that virtual_sink refer to? Can you try removing it for now to see if the stream continues for more than a second?

Cr0w1ey Mar 6, 2023
Author

That was the problem - the 'Steam Streaming Speakers' Device ID had changed,

ReenigneArcher Mar 6, 2023
Maintainer

Okay... I notice a couple of other problems in your apps.json and config.

For images, you should use a directory that is not part of the installation itself. Supply the full path to the image. If you use the directory where we store our default images, they may get removed during an update.

In the config, the 40 fps is in quotes like "40", while the others are not. This is probably just an issue with our UI but thought I'd point it out.

Cr0w1ey Mar 6, 2023
Author

Thank you - I'll correct those; the image was a gamble - I have a copy elsewhere on the assumption that the directory may be volatile, and yes, the FPS was provided through the GUI so I blame any formatting errors on it ;)
As suggestions:

Would it be feasible for Sunshine to enumerate the output from (or incorporate) audio-info.exe to give the user a drop-down of audio devices, thereby picking up on GUID changes?
Add 'Couldn't acquire Wave Format [0x80070490]' to the FAQ with fixing the sink device as a solution? It appears this was the root cause of #894 too

Cr0w1ey · 2023-03-06T16:26:08Z

Cr0w1ey
Mar 6, 2023
Author

As suggested by ReenigneArcher - the deviceID on the Virtual Sink device had changed and no longer existed. Updating the id resolved the issue.

0 replies

This comment has been minimized.

Sign in to view

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

LizardByte

iOS (iPhone and AppleTV) 'connection terminated' error #195

{{title}}

{{editor}}'s edit

{{editor}}'s edit

Replies: 0 comments 10 replies

This comment has been minimized.

{{title}}

{{title}}

{{editor}}'s edit

{{editor}}'s edit

{{title}}

{{editor}}'s edit

{{editor}}'s edit

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{editor}}'s edit

{{editor}}'s edit

Select a reply

LizardByte

iOS (iPhone and AppleTV) 'connection terminated' error #195

Cr0w1ey Mar 5, 2023

Is there an existing issue for this?

Is your issue described in the documentation?

Is your issue present in the nightly release?

Describe the Bug

Expected Behavior

Additional Context

Host Operating System

Operating System Version

Architecture

Sunshine commit or version

Package

GPU Type

GPU Model

GPU Driver/Mesa Version

Capture Method (Linux Only)

Config

Apps

Relevant log output

Replies: 0 comments · 10 replies

This comment has been minimized.

ReenigneArcher Mar 5, 2023 Maintainer

Cr0w1ey Mar 6, 2023 Author

Cr0w1ey Mar 6, 2023 Author

ReenigneArcher Mar 6, 2023 Maintainer

Cr0w1ey Mar 6, 2023 Author

ReenigneArcher Mar 6, 2023 Maintainer

Cr0w1ey Mar 6, 2023 Author

Cr0w1ey Mar 6, 2023 Author

Cr0w1ey
Mar 5, 2023

Replies: 0 comments 10 replies

ReenigneArcher
Mar 5, 2023
Maintainer

Cr0w1ey
Mar 6, 2023
Author

Cr0w1ey Mar 6, 2023
Author

ReenigneArcher Mar 6, 2023
Maintainer

Cr0w1ey Mar 6, 2023
Author

ReenigneArcher Mar 6, 2023
Maintainer

Cr0w1ey Mar 6, 2023
Author

Cr0w1ey
Mar 6, 2023
Author